Interview formats and styles
Telephone interview (and videoconferencing)
Generally used as a screening interview but may also be used by inter-state or international employers. You should have the main points you wish to convey about yourself and the questions you would like answered on a note pad in front of you as a prompt during the conversation. Without or with limited non-verbal feedback, your ability to listen carefully will play an important role. You must also ensure that you speak clearly, concisely and confidently.
top of pagePanel interview
Commonly used to recruit professionals and managers. The panel may consist of a Human Resources Officer, the Head of Department, a specialist in the area involved, and one or two representatives from other departments that have some connection with the position. With approximately three to five people on a panel, when asked a question, direct your answer mainly to that person but also include other members of the panel by moving your gaze to them. Frame your answer to each question according to which area the interviewer represents. Try to remember each person’s name.
Group interview
Used to evaluate a number of candidates at the same time. This format allows the interviewers to assess how candidates interact with each other and a given task, situation or problem. Typically, interviewers are looking for positive attributes such as teamwork, leadership, flexibility, initiative and communication. Each person may be asked to make a presentation individually or a discussion topic may be given to the entire group. Ensure that you engage in the discussion, listen carefully, contribute your ideas and opinions, build on what others have said, evaluate as required and summarise when appropriate.
Series of interviews
Employers who have very formal recruitment programs (such as those offering graduate employment programs) may have several phases within their selection process. The process may involve a first screening interview followed by a second interview conducted by a senior staff member such as a Partner, Manager, or Human Resources Manager. If you are successful you will then be asked to take part in an assessment centre.