What to Expect When Attending Counselling
When you attend counselling you can expect a professional, responsive and respectful service. Our counsellors are fully qualified and experienced psychologists and social workers with extensive knowledge and understanding of the personal, family and work problems of students and staff.
A counsellor can assist you to gain a clearer understanding of whatever problem you have, and identify appropriate strategies or options for you to consider.
Counsellors do not give advice, but help you to explore alternatives so that you can make the best possible decisions for yourself. They aim to be independent, good listeners, and do not blame or pass judgements.
Counselling through this service is not intended to be on a long term basis. Given the high demand for counselling, we provide short to medium term assistance, often with appointments spaced apart to give you the chance to try out changes.
Counselling works by an appointment system. Dropping in at the service in the hope that you can see a counsellor straight away may lead to frustration. In most cases you will need to contact the service ahead and book an appointment.
For more details, go to Making an Appointment, or download our Counselling Information Sheet.