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Student Grievances Policy

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• How To Lodge A Grievance
  • Student Grievance Procedures
    • The Procedures
    • University Procedures for Specific Issues
    • Student Grievance Procedures Flowchart
    • Pro Forma Letters
    • Tips for Resolving Grievances Informally
• How To Handle A Grievance
  • What do I do if I Receive a Student Grievance?
    • If the Student Is Not Sure How or Where to Complain
    • If the Student Has An Issue With You
    • If the Student Writes A Formal Grievance Letter To You
    • Investigation
    • Investigating a Grievance: a Six-Step Process
    • Important Issues to Remember
    • Outcomes
• Grievance Handling
• Student Grievances Policy

What do I do if I Receive a Student Grievance?

• If the Student Is Not Sure How or Where to Complain
• If the Student Has An Issue With You
• If the Student Writes A Formal Grievance Letter To You
• Investigation
• Investigating a Grievance: a Six-Step Process
• Important Issues to Remember
• Outcomes

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• Contact the University
• Course Enquiries