Contact Us
| Attention new international students! |
|---|
| If your enquiry is about your application, admission,
fees, course and/or eCOE (Electronic Confirmation of Enrolment),
please submit an email enquiry to the International Admissions Team
via the online form at: http://unimelb.custhelp.com It is the International Admissions Team that processes applications, payments and creates eCOE for new international students. |
International Centre
John Smyth Building
The University of Melbourne
Victoria 3010 Australia
T: +61 3 8344 4505
F: +61 3 9349 3204
E: iss-info@unimelb.edu.au
E: http://unimelb.custhelp.com (Lodge your query via an online form)
W:
www.services.unimelb.edu.au/international
Opening hours: 8.30 am - 5.30 pm, Monday to Friday
Map: Download a map showing the location of ISS office | PDF version | 280KB
ISS Team
Management
AusAID
Communications
ESOS and Visas
Events
Language Support for Spouses
Study Abroad and Exchange
Welfare
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Management
Ms Judith HeronGeneral Manager, International Services
T: +61 3 8344 7926
E: judithh@ unimelb.edu.au
Responsibilities: Providing directions for ISS staff,
managing ISS programs and services, budget management, human resource
management, pre-departure briefings and liaison with stakeholders.
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AusAID
Ms Lucia WongManager, AusAID Scholarships Program
T: +61 3 8344 4529
E: luciaw@ unimelb.edu.au
Responsibilities: Providing advice and support to AusAID students and their dependents in matters concerning orientation, study progress, tutorial assistance, stipend payments, OSHC issues, referral to University and community services and preparation for returning home. Provide visa advice to international students and University staff.
Other languages: Mandarin and Cantonese
International Student Adviser (AusAID)
T: +61 3 8344 4781
E: jacquic@ unimelb.edu.au
Responsibilities: Monitor and coordinate students under the Australian Partnership Scholarship (APS). Assistant to the Manager, AusAID Scholarship Programs.
Other languages: Mandarin and Cantonese
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Communications
Responsibilities: Communication research, print and web graphic design, publications and website maintenance, presentations, events and volunteers coordination and international visitor programs.
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ESOS and Visas
Mr Robert WesterinkManager, ESOS and Visa Support
T: +61 3 8344 9759
E: rwes@ unimelb.edu.au
Responsibilities: Advisory service on ESOS and Student
Visa related issues and enrolment variations including Leave of Absence.
Other languages: Dutch, Indonesian and German
International Student Adviser (ESOS and Visa Support)
T: +61 3 8344 9817
E: aakong@ unimelb.edu.au
Responsibilities: Advisory service on ESOS and Student Visa related issues and enrolment variations including Leave of Absence.
Other languages: Bahasa Melayu (Malay) and (some) Cantonese and Mandarin
ESOS Reporting Assistant
T: +61 3 8344 9819
E: mfong@ unimelb.edu.au
Responsibilities: Reporting enrolment variations
Other languages: Bahasa Melayu (Malay), Cantonese and Mandarin
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Events
Ms Bree ClaffeyInternational Student Adviser (Events)
T: +61 3 8344 6014
E: bclaffey@ unimelb.edu.au
Responsibilities: Assisting in coordination of the
Orientation and Enrolment Program for international students, Orientation
Welcome Centre management, mentor and volunteer recruitment and training,
Final Year What's Next? Program and other related events coordination.
Other languages: (some) Japanese
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Language Support for Spouses
Ms Alex YounesEnglish as a Second Language Teacher for the Language Support and Professional Development Program for Spouses of International Students and Visiting Scholars
T: +61 3 8344 7620
E: alexy@ unimelb.edu.au
Responsibilities: Planning and teaching English lessons and organising weekly activities/excursions for the Language Support and Professional Development Program for Spouses of International Students and Visiting Scholars.
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Study Abroad and Exchange
Ms Kate AlexeyeffInternational Student Adviser (Study Abroad and Exchange)
T: +61 3 8344 3841
E: kalexe@ unimelb.edu.au
Responsibilities: Study abroad and exchange housing and arrival coordination, arrival assistance for all international students, ongoing support for study abroad and exchange students.
Coordinator, Incoming Study Abroad and Exchange
T: +61 3 8344 7271
E: asingam@ unimelb.edu.au
Responsibilities: Study abroad and exchange coordination, ongoing support for study abroad and exchange students
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Welfare
Ms Margaret LohSenior International Student Adviser (Welfare & Scholarship)
T: +61 3 8344 4308 (Wed-Fri) or +61 3 8344 7620 (Mon-Tue)
E: mloh@ unimelb.edu.au
Responsibilities: Student transition and welfare, students
with dependants, liaison for private sponsors and their students.
Other languages: Bahasa Melayu (Malay) and Cantonese
Senior International Student Adviser (Welfare)
T: +61 3 8344 7620 (Wed & Fri) or +61 3 8344 4308 (Mon-Tue)
E: lobrien@ unimelb.edu.au
Responsibilities: Student welfare and transition, designated scholarship students monitoring and coordination, student services staff and rural campus liaison, and other related student support coordination.
Other languages: Italian and (some) German
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