Quality Assurance Processes
Quality assurance is the key factor of our management principle.
We believe that ongoing quality assurance will help us maintain and improve our services and programs for international students and their families. This will in turn enable us to effectively minimise transition issues, to maximise academic opportunities and to enrich the Melbourne Experience for international students and their families.
- Conducting surveys to evaluate our services and programs;
- Planning and running focus group interviews with international students;
- Measuring satisfaction levels of participants of current programs and events;
- Participating in professional development and training sessions;
- Attending conferences, seminars and workshops coordinated by the professional bodies such as the International Student Advisers’ Network of Australasia (ISANA) Inc, the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education;
- Discussing and exchanging knowledge and experience with other people working in the role of international student adviser or student support service.
Useful Links & Contacts
International Student Advisers' Network of Australasia Inc. (ISANA) Australian Education International (AEI)
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