Useful information
Guides
Locating and recruiting volunteers
This guide allows you to step into a volunteer's shoes and walk through the 7 stages of the recruitment process, looking at it from their perspective and working out how your organisation needs to respond to secure their involvement.
Young people and volunteering
This guide contains online resources to help you involve young people in your volunteering program.
Involving volunteers from diverse cultural and language (CALD) backgrounds
This guide offers strategies to help with recruiting and involving volunteers from a wide range of
cultural backgrounds. It is made up of five modules, two of which deal with specific demographics: women from CALD backgrounds, and young Muslim Australians.
Indigenous Australians and volunteering
For organisations, managers and trainers who would like to learn more about involving Indigenous Australians in volunteering.
Dealing with conflict and grievances when managing volunteers
This subject guide is designed to address issues that may lead to conflict with volunteers.
Event volunteering
This online guide contains a number of resources to help managers of volunteers build their knowledge about planning and managing events which involve volunteers.
Toolkits and templates
A toolkit for training volunteers
A toolkit and guide for people who manage volunteers or are responsible for volunteer programs.
Do your volunteers need training?
This toolkit will help you identify volunteers’ training needs and determine whether training is the best way for the volunteers in your organisation to build their knowledge and learn new skills.
Volunteer personnel templates
A range of modifable volunteer personnel templates. Including:
Volunteer contact details form and confidentiality agreement.
Evaluating Volunteer Training - Toolkit and modifiable templates for managers of volunteers
For trainers, managers and volunteer involving organisations wanting to develop continuous improvement strategies in training.
Information sheets
Tips for involving volunteers (PDF|115KB)
An information sheet which offers practical tips and advice on how to successfully involve volunteers in your organisation.
Screening and the volunteer recruitment process (PDF| 136KB)
An information sheet about the importance of the volunteer screening process, with some practical advice and tips for managers and not for profit organisations.
Visas for volunteers from overseas (PDF|581KB)
An information sheet for overseas visitors about volunteering in Australia and visa requirements.
Background checks and volunteers (PDF|186KB)
An information sheet about the purpose of police checks, the reasons why these might be required and the process for conducting these checks.